Baggage

Cabin Baggage

All guests (except infants) are allowed to carry on board 2 pieces of cabin baggage comprising of either:

One (1) Cabin Baggage:

• MUST NOT exceed the dimensions of 56cm (H) X 36cm (W) X 23cm (D).
• MUST FIT in the overhead storage compartment in the aircraft cabin.

One (1) Laptop bag or one (1) handbag or one (1) small bag:

• MUST NOT exceed the dimensions of 40cm (H) X 30cm (W) X 10cm (D).
• MUST FIT under the seat in front of you.

The total weight of both pieces must not exceed 7kg.

Checked Baggage

If you need to carry more, we have a range of checked baggage allowances for you to pre-book. Checked baggage fees apply.

If you are flying to or from the United States, checked baggage is available to pre-book by pieces:

• 1 piece, maximum weight of 20kg
• 2 pieces, maximum weight of 20kg each

If you have purchased Value Pack or are flying on Premium Flex or Premium Flatbed, a checked baggage allowance will be included in your fare.

Checked baggage fees are lowest during initial flight booking. You can pre-book later via your BIG Member account or during web check-in at the normal rate. The fees at the airport are highest, so pre-book your checked baggage allowance in advance.

More information on baggage | Checked baggage | Cabin baggage | Prohibited items | Mishandled baggage | Sports Equipment