Our Fares

We offer different fare types to best suit your needs, from our no-frills Low Fares to high flying Premium Flatbed.

Low Fare Value Pack1 Premium Flex Premium Flatbed
Cabin baggage Complimentary Complimentary Complimentary Complimentary
Checked baggage Available for a fee Complimentary
20kg		 Complimentary
20kg		 Complimentary
40kg
Pick A Seat Available for a fee Complimentary
Standard Seats only		 Complimentary Complimentary
Meals6 Available for a fee Complimentary Complimentary Complimentary
Insurance by Tune Protect2 Available for a fee Complimentary Complimentary Complimentary
Lounge access3 Not available
Temporarily suspended		 Not available
Temporarily suspended		 Not available
Temporarily suspended		 Not available
Temporarily suspended
Xcite Inflight Entertainment4 Not available
Temporarily suspended		 Not available
Temporarily suspended		 Not available
Temporarily suspended		 Not available
Temporarily suspended
Sony noise-cancelling headphones4 Not available Not available Not available Not available
Temporarily suspended
Xpress baggage Not available Not available Complimentary Complimentary
Xpress boarding Not available Not available Complimentary
Temporarily suspended		 Complimentary
Temporarily suspended
Dedicated check-in Not available Not available Complimentary Complimentary
Pillow and duvet Not available Not available Not available Complimentary
Date/Time change Available for a fee Available for a fee Complimentary
2 times free5		 Complimentary
Unlimited5
Name change Not available Not available Not available Not available
Destination change Not available Not available Not available Not available
Cancellation/Refunds Not available Not available Not available Not available
BIG Points Up to 10 BIG Points for every RM1 spent Up to 10 BIG Points for every RM1 spent Up to 12 BIG Points for every RM1 spent Up to 12 BIG Points for every RM1 spent

Available for a fee Available for a fee

Complimentary Complimentary

Not available Not available

  • Value Pack is not available on Fly-Thru routes to, from or through Thailand, India and Japan.
  • Baggage Delay & 1-hour On-time Guarantee Protection by Tune Protect (except AirAsia Japan (DJ) and Fly-Thru flights).
  • Up to 3 hours per access. Only available for international flights departing Kuala Lumpur. Not available for flights to Bangladesh.
  • Available on AirAsia X (D7) flights only (except on flights to/from Bali, Saudi Arabia, Singapore and between Taipei and Osaka/Okinawa)
  • Low Fare and Value Pack: Allowed for a fee up to 48 hours before scheduled time of departure.
    Premium Flex and Premium Flatbed: Allowed up to 2 hours before scheduled time of departure.
    All changes are subject to fare difference.
  • Meals are not available for Low Fare, Value Pack (on direct flights), Premium Flex and Premium Flatbed on Thai AirAsia (FD), AirAsia India (I5) and AirAsia Japan (DJ) flights. Prices on the website have been adjusted accordingly to reflect the omission.