What's Best Price Guaranteed (BPG)?

Lowest rates are guaranteed

Lowest rates are guaranteed when you book a hotel on airasia hotels, or a flight + hotel deal on SNAP

We’ll match your price

We’ll match your price if there's a better rate elsewhere. Just send us a screenshot and link within 24 hours, and we’ll do the rest.

We’ll refund the difference

We’ll refund the difference within 60 working days - that’s our promise.

Special Hotel Deals

Domestic Deals

Kuala Lumpur

Penang

Kuching

Kota Kinabalu

Langkawi

Johor Bahru

International Deals

Singapore

Ho Chi Minh, Vietnam

Tokyo, Japan

Seoul, Korea

Taipei, Taiwan

Sydney, Australia

Top Hotel Picks

Wolo Kuala Lumpur

Kuala Lumpur

The Chow Kit - an Ormond Hotel

Kuala Lumpur

Golden Sands Resort by Shangri-La

Penang

Berjaya Langkawi Resort

Langkawi

Damai Beach Resort

Kuching

The LUMA Hotel

Kota Kinabalu

How To Claim?

Step 1
Chat with Bo on the airasia website or mobile app.
Step 2
Select ‘Hotel/SNAP’, then ‘Best Price Guaranteed’.
Step 3
Check the eligibility of your claim via "AskBo".
Step 4
If you're eligible, submit your claim in the Google Form link provided.
Step 5
Once we've reviewed your claim, the difference in price will be refunded within 60 working days.

Frequently Asked Questions

How do I know if I’m eligible for a refund?
Where will my refunds be credited to?
How long will it take to process my refund?
How can I contact customer support?
Can I submit my claim after utilising the stay?

Terms & Conditions | Customer Support

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What's airasia hotels?

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What's SNAP?

Best Price Guaranteed when you book your flight + hotel in one go

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