Airport Transfer Service

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Do you need a safe and comfortable transportation in Jakarta?
Blue Bird is the right answer!

AirAsia Indonesia collaborates with Golden Bird to launch the innovation service, an integrated service of land and air, Airport Transfer to City for AirAsia passengers who fly from various destinations to Indonesia’s capital city, Jakarta.

What is Airport Transfer to City?
Experience the best ground transportation service from Jakarta’s Soekarno-Hatta International Airport, Cengkareng to various areas in Jakarta and surrounding areas. With this service, you do not need to queue to get taxi to your destination.

Where is the destination of Airport Transfer to City?
Airport Transfer to City will drive you to your destinations in Jakarta and surrounding areas. The destinations is divided in 3 service Zones, below is the service fee and several service zones

Service Zones Zone Destinations Fee
Zone 1 Menteng, Kemayoran, Kelapa Gading, Cempaka Putih, Grogol, Kebon Jeruk, Senayan, Kebayoran, Blok M, Pasar Minggu, Tebet, Karawaci, BSD Rp. 200.000
Zone 2 Cawang, Rawamangun, Klender, Cijantung, Tanjung Priok, Sunter, Pondok Labu, Cibubur, Bintaro, Depok Rp. 300.000
Zone 3 Bogor, Sawangan, Cibinongm Cikarang, Cibitung, Tambun, Bekasi Timur Rp. 510.000

For more information about Airport Transfer service zone, you may visit here

How to get Airport Transfer to City?
You can get this additional service when you purchase a ticket to Jakarta in our website, AirAsia Sales Office and our Call Center.

If you have already purchased the ticket, you are still able to purchase this additional service through Manage My Booking option which available at our website minimum 24 hours before departure date.

After you have landed, show your ticket/travel itinerary with proof of purchase of Airport Transfer to City and your ID to Golden Bird Counter which is located in Information Center in Terminal 3, Soekarno Hatta International Airport. After Blue Bird Staff verify, in minutes your vehicle is ready to drive you to your destination.

Below is the terms and conditions of this service:

Airport Transfer Service Terms and Conditions

1. Booking must be made at least 24 hours prior departure
2. Reschedule is allowed at least 48 hours prior departure time to Jakarta (CGK) and cannot be separated from your flight itinerary.
3. Maximum of 4 persons allowed per vehicle
4. Once confirmed, the booking cannot be cancelled and payments made are not refundable.
5. Show your PDF travel itinerary at BlueBird Group Counter and ID located near the information center at Terminal 3, Soekarno-Hatta International Airport.
6. Guests must show up at the Blue Bird counter 2 hours after arrival time at Terminal 3 Soekarno-Hatta International Airport’s at the latest. AirAsia is not liable for any unavailability of vehicles due to late show except for Delay/Reschedule flights.
7. Guests will be dropped off at one location only based on their booking zone.
8. Guests must pay the fare difference if the destination is outside of the predetermined zone.
9. The Airport Transfer fares are including driver tips, gasoline and toll fees.
10. The Airport Transfer fares are excluding parking fees (however not limited to parking fees at Terminal 3 Soekarno-Hatta International Airport and parking fees at Guest’s final destination)
11. In case of sudden damage occurred to the car, AirAsia will replace (or upgrade) the transport with any available car with no extra charge.
12. If force majeure occurred such as floods, earthquake, natural disaster, war, strikes, epidemic, sabotage, fire, Government Policy), the driver will deliver you to the safest location to avoid the force majeure.
13. If the airport transfer fares exceeds the zone 3 fares, Guests will be charged by outskirt city’s normal fares.
14. If the car type that has been ordered cannot be fulfilled due to unavailability, we will upgrade you with other available cars.