Operational details

Operational changes

AirAsia and AirAsia X counters

All AirAsia and AirAsia X counters will be opened three (3) hours before scheduled departure time, and will be closed one (1) hour before scheduled departure time.

We would like to advise all our guests to arrive ahead of the recommended check-in time to ensure ample time to move from check-in counters to your designated departure gates.


All Fly-Thru guests are to connect via the Transfer Hall (Gate L) for international transfer and (Gates J & K) for domestic transfer, located between domestic & international gates. Please approach our ground staff if you need any assistance.