Mobile check-in

How do I mobile check-in?

Step 1: Check-in

Type in on your mobile phone's web browser; enter your departure city and booking number. Follow the steps shown and wait for an SMS that will be sent to your mobile number to confirm your check-in.

Android and iPhone users can download AirAsia's Mobile application to make check-in easier on the go.

Step 2: At the airport

a) Scan and print boarding pass

Please proceed to our 2D barcode scanners or Self Check-In kiosks at the airport. Scan the 2D barcode that is sent to you via sms. Your boarding pass will be printed at the kiosk.

2D barcode scanners that can be found in Malaysia, Indonesia, Thailand and Philippines airports.

b) Document verification / Baggage drop

Drop your checked baggage (if any) at the baggage drop/document check counter and ensure that your documents are verified before proceeding to the security check point. Please ensure that you follow our regulation for checked and cabin baggage.

Do remember to bring these documents along:

  • Self printed boarding pass
  • Passport/IC
  • Visa (if any)


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