Empty Seat option (ESo)

Optiontown Empty Seat option (ESo)Get your ‘virtual private zone’ with Optiontown’s Empty Seat option (ESo); a popular offer for travellers to get a chance to secure empty seats next to their seat at a nominal price, elevating your travel comfort and experience.
ESo will come in handy when you are:
  • Travelling alone, you may choose 1 or 2 additional seats in a row.
  • Travelling in a group of 2, you may either choose to get the 1 additional empty seat in the same row or 2 additional empty seats per row for each of you.
If ESo is successful, you will get to enjoy the complete row of 3 seats to yourself enabling you to relax in privacy and get even more from the award winning AirAsia X experience. You have exclusive rights to use the assigned empty seat(s) for the entire duration of the flight. It’s almost like a flatbed luxury in the Economy cabin!

Only a limited number of options are offered for each particular flight based on availability of rows of empty seats and other factors, and hence an ESo Sign-up does not guarantee an empty seat. Keep participating in ESo to increase your chances to receive empty seat(s)!

Get your Empty Seats now with Optiontown!


Book your

Head to

Select the
UTo/ESo Option

Your Booking

Pay Sign up &
Nominal Upgrade

Receive Email
for UTo/ESo status.
Refund if Non

Alternatively: Call the AirAsia X Premium Customer Service Line

(1) You will be notified 1-3 days prior but no later than 4 hours before the scheduled flight departure.
(2) Service may vary depending on the airport of departure and length of flight.
(3) Upgrade & Upgrade Fees are subject to availability and constantly updated. Sign up fee is non refundable.