AirAsia’s Promotion Terms and Conditions

  1. BIG members need to log in to enjoy member’s discount.
  2. For Free Seat Campaign, free seats are limited and exclude airport tax and other applicable fees.
  3. Free seats or discounted airfares may not be available for all flights, all destinations, and public holidays, school breaks and weekends.
  4. Promotions which are applicable for bookings made on the AirAsia Mobile App are limited to regular base fare only and shall not include Premium Flex/Value Pack bundled category.
  5. All-in fares quoted are for one-way travel, inclusive of base fare and all applicable taxes, fees and charges imposed by the relevant regulatory bodies.
  6. All applicable taxes, fees or charges imposed by the regulatory bodies must be paid at the time of purchase unless otherwise stated.
  7. A non-refundable processing fee is applicable for payments via direct debit, credit card, debit card or charge card.
  8. Payment in foreign currency is subject to the prevailing currency exchange rates at the date of payment.
  9. AirAsia’s terms and conditions of carriage shall apply.